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Customer Support Representative

Job Location: Nashville, TN

10.08.2014

Gibson Brands, Inc.  The world’s premier manufacturer of musical instruments and professional & consumer audio equipment is seeking a self-motivated, aggressive professional for our Customer Service team. Position will be based in Nashville, TN. This is a full-time position covering 2nd shift (3pm-12am) which includes weekends and holidays as needed.

Minimum Job Qualifications:

  • Working knowledge of musical instruments and professional & consumer audio equipment (guitars, studio and pro audio equipment, receivers, home theater equipment, etc.) - please specify experience in your submission 
  • High School Diploma or equivalent required.  College degree preferred
  • 2+ years’ experience in Customer Service (assisting end users in retail or call center environment preferred)
  • 2+ years working in a fast paced, demanding environment
  • Strong listening and creative problem solving skills
  • Strong organizational skills with attention to detail
  • Strong written & verbal communication skills
  • Proven assertiveness and a “take charge” positive attitude

Applicants must be able to work in a fast paced, demanding environment & approach this position as a career opportunity.

*Gibson offers competitive benefits package including medical, dental, vision, vacation and paid time off.

To be considered, please send your resume and salary history in MS Word format to careers@gibson.com. Please put "Customer Service Rep” in the subject line.

No Phone Calls, Please